FAQs - Earning
How much can I earn on XYLO?
Your earning potential is based on your content, your subscription price and your engagement with your audience. We offer multiple subscription tiers that you can choose from, which lets you be in control of your income potential. Below you will find a table of how much you can earn. The fee we take per subscriber covers the payment processing fee, hosting and maintenance costs and it allows us to keep the site operating. We will continue to monitor this and look at ways to reduce it where possible.
How would I know the correct subscription tier for my fans?
We have several subscription tiers to choose from based on the type of content you upload. Here are a few questions you could ask yourself:
Based on the type of content you are posting (genre, length, quality, frequency) what would be a fair price?
How much would you pay to view your own content?
Knowing my audience, what would they happily pay?
How often do I get paid?
We are currently paying out on a monthly basis. Paying out monthly enables us to reduce fee's associated with paying creators and make sure there are no issues with the payments made.
How do I receive my earnings?
Earnings will be paid directly into your chosen bank account via wire transfer/ACH. The deposit amount will be converted into your local currency. Please ensure your bank details are correct in 'Your Account' section.
Do you pay tax/VAT on my behalf?
All creators are responsible for paying their own tax on the earnings received. We are not responsible for any earnings undeclared to your local tax authorities.
How do you manage charge-backs?
We take charge-backs very seriously. To avoid them we make sure our customer service is on point to deal with any customers who express dissatisfaction with our service. We generally do not penalise creators for charge-backs and we hope to resolve the issue directly with the subscriber. However if it becomes a frequent issue with a specific profile, we will have no choice but to freeze the profile and earnings until appropriate action is taken and the charge-backs are resolved. This may result in expenses deducted from earnings.
I am in Brazil, can I use XYLO?
We do accept creators who are based in South America, however our payout process is different for creators in Brazil due to restrictions in place by the Brazilian government. Due to this bank/wire transfers are made via a third party transfer company. We are investigating better solutions and will notify creators affected as soon as these changes are made.
If you have any further questions, send us a message.