The Difference Between Followers and Subscribers

On XYLO, your profile can have Followers and Subscribers. Below we have explained in detail the difference between the two.

Subscribers: A Subscriber is a fan who has landed on your profile, clicked the 'Subscribe' button and has paid the subscription fee. This allows them to view your premium content for one month. If they have left their 'auto renewal' switched on, they will be billed monthly for access to your content

Followers: A Follower is a fan who has landed on your profile and clicked the 'Follow' button. This allows them to Follow the profile for updates but they are not able to view your premium content. 

If you have pinned a free video to your profile, the fan has to Follow your profile to be able to view this. By getting them to follow, we are able to send weekly email updates, send post notifications and show them your latest uploads when they log into the site. This keeps them engaged with your profile and encourages them to subscribe. 

If you have any questions about Subscribers and Followers, please contact us.